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Funding Services

Shelton Technologies and Resources (STAR) provides AAC equipment compassionately and professionally through evaluation (SLP), funding, delivery, training, and ongoing support. We exist primarily to help with funding, provide services for delivery, and provide training for DME equipment that provides augmentative communication and alternative access for people with cognitive and / or physical challenges.

Here at STAR, we understand how confusing the funding process can be, so we are here to help you navigate it 100%.

We value the confidentiality, privacy, and security of an individual's Protected Health Information (PHI). Any forms downloaded or uploaded are HIPAA compliant, encrypted, and scanned for viruses and malware before being sent and received.

Step-By Step Funding

  • Will my insurance cover a device?
    • Insurance companies determine what services are covered according to your health care plan. Shelton Technologies will contact your insurance company to verify benefits and coverage on your behalf.
    • For STAR funding to verify your coverage, an intake packet is required to look up benefits.
    • Upload the completed packet with copies of insurance cards (front & back).
    • Once your paperwork has been received, STAR will be in contact to facilitate the next steps.
  • What device is appropriate for me?
    • Almost all insurance companies require trialing a device before approving a speech device.
    • A complete evaluation by an ASHA-certified SLP must be conducted while trialing the device.
    • If an SLP has referred you to trial one of our devices, you have submitted the intake packet, and insurance has been verified, a lending agreement can be submitted by uploading it here.
  • What happens next?
    • STAR funding will contact you to notify you of trial status.
    • If you and your SLP decide to proceed with our device, contact STAR funding@staraac.com to initiate the funding process.
    • Feel free to be persistent but patient with us. If you have any questions or concerns, please contact our funding department.